Available for Contract Work
Available for Contract Work
About Me
Overview
I am a data-driven solutions architect with a passion for continuous improvement and solving complex challenges. With over 13 years of experience, I specialize in helping nonprofits and associations get the most out of Salesforce by designing systems that are efficient, scalable, and actually make sense.
I thrive on solving problems that others shy away from, finding innovative ways to make Salesforce work for people, not just processes. My expertise includes database management and design, business analysis, process improvement, technology strategy, and architecture. I’ve managed full project lifecycles—from discovery and implementation to user acceptance testing and training—ensuring that every piece fits together seamlessly. I hold 9 Salesforce certifications and have completed hundreds of Trailhead Badges, reflecting my deep commitment to continuous learning and mastery of my craft.
I approach my work with transparency, honesty, and respect—no unnecessary complexity, no jargon, just straightforward solutions that work. If something doesn’t make sense, I’ll say so. If there’s a better way, I’ll find it. I never shy away from asking "why" to get to the root of a problem/request. My approach is always straightforward and collaborative, ensuring that the solutions we build together truly serve your needs.
As an autistic professional, I bring a unique perspective to my work:
🧠 Sharp analytical mind – I see patterns and connections others might miss.
🎯 Detail-oriented & direct – Clear communication and precision matter to me.
🚀 Driven by curiosity – I love tackling tough problems, especially when it comes to data.
I specialize in:
✔ Solution Architecture – Designing systems that are flexible, scalable, and make sense.
✔ Process Optimization – Cutting through inefficiencies to make work easier for everyone.
✔ Customization & Automation – Using the right tools (declarative or code-based) to enhance productivity.
✔ Data Strategy & Migration – Ensuring clean, organized, and useful data.
✔ Bridging the Gap – Helping technical and non-technical teams understand each other.
If you’re looking for someone who will dig deep, think critically, and deliver solutions that actually work, let’s talk. I’d love to help you make Salesforce simpler, smarter, and more effective.
Let’s connect!
Recent Accomplishments
Redefining the Member Experience: A Flexible Alternative to the Fonteva Portal
Some clients feel boxed in by the limitations of the Fonteva member portal, but I don’t believe in forcing organizations to settle. For a Bar Association looking for more control and flexibility, I designed and built an innovative member portal alternative using Experience Cloud and LWCs—one that puts them back in the driver’s seat.
This custom solution includes:
✅ Dynamic, user-specific content – Members see tailored prompts to join, renew, or rejoin based on their status.
✅ Seamless membership management – Prefilled forms make profile updates effortless.
✅ Smart membership purchasing – Users see only the membership options relevant to them, with the ability to add non-membership products before completing Fonteva checkout.
✅ Easy customization – Key staff can modify forms through a visual form builder—no coding required.
✅ Flexible branding – The entire portal can be themed to align with the client’s WordPress website, creating a cohesive user experience.
Now, the client has complete control over their membership model and a portal that truly meets their needs—without being constrained by out-of-the-box limitations.
When the tools don’t fit, I build better ones. 🚀
Designing on a Dime
Designed and Implemented an AMS alternative for Membership Management and unified cart solution for a New York Zoo utilizing Shopify, NPSP and PMM.
Solving Complex Social Challenges
Working as a contractor alongside Salesforce.org, I implemented critical functionality in the groundbreaking Justice Data Solution for International Justice Mission.
🔹 Investigation functionality ensures sensitive legal case data is securely captured and used to generate critical reports.
🔹 Case Management enables investigators to track persons of interest and facts pertaining to instances of abuse.
🔹 Aftercare functionality empowers social workers to provide structured support for survivors and track outcomes to KPIs.
Beyond development, I took on big-picture responsibilities, analyzing requirements, identifying risks, and ensuring the solution was scalable, secure, and aligned with IJM’s mission. This work directly contributed to better tracking of modern slavery cases, and improved survivor outcomes—helping IJM expand its global impact.
Design Portfolio
